Privacy Policy

Effective Date: January 1, 2025
Website: www.christabates.com and www.restorativemindcoaching.com
Owner: Christa Bates – Restorative Mind Coaching

1. Your Privacy Matters

At Restorative Mind Coaching, your privacy is important to me. Whether you're browsing the site, signing up for a course, or joining a mailing list, I want you to feel safe and supported. This policy explains what information I collect, why I collect it, and how I use and protect it.

2. What I Collect

When you use this website, I may collect:

  • Name and email address (if you join a course, subscribe, or contact me)

  • Billing information (for purchases – securely handled by trusted payment processors)

  • Course activity and usage data (to improve your experience)

  • Any information you voluntarily share (like in forms or feedback)

3. How I Use Your Info

I only use your information to:

  • Send you updates, resources, or support (if you opt in)

  • Deliver coaching services, courses, or downloads you’ve requested

  • Process payments and track course progress

  • Improve your experience on the site

You’ll never get spam from me. And you can unsubscribe at any time.

4. Keeping Your Info Safe

I use secure tools like Practice Better and Systeme.io, which meet industry standards for data protection. Your personal information is never sold, rented, or shared with third parties—unless legally required.

5. Cookies & Tracking

This site may use cookies (tiny bits of data stored on your device) to help pages load faster or remember your preferences. You can turn off cookies in your browser settings if you'd prefer not to use them.

6. Children Under 13

This website isn’t intended for children under 13. I don’t knowingly collect personal information from children. If I learn that I’ve collected information from a child without parental consent, I’ll delete it.

7. Your Choices

You can:

  • Opt out of emails any time using the link at the bottom of any message

  • Request to view, change, or delete your personal info by contacting me

8. Changes to This Policy

I may update this privacy policy now and then. If I do, I’ll post the changes on this page with the new effective date.

9. Contact Me

If you have any questions about this policy or your information, just reach out:

📩 Email: christa@restorativemindcoaching.com
🌐 Website: www.restorativemindcoaching.com

Terms and Conditions

Coaching Agreement & Consent For Online Programs and Services with Christa Bates & Restorative Mind Coaching

Scope of Participation

By enrolling in any program, course, or session through christabates.com or restorativemindcoaching.com, you understand and agree that:

  • Self-Guided Participants are fully responsible for their own learning and implementation. Results are not guaranteed, as outcomes depend on your personal effort, consistency, and circumstances.

  • Group Coaching Participants understand that group calls are not private sessions. Personal sharing is always optional, and confidentiality cannot be guaranteed in a group setting.

  • 1-on-1 Coaching Clients receive a private, personalized experience. All sessions are confidential and handled according to the privacy policy outlined below.

Nature of Coaching

Coaching is a collaborative process that supports emotional well-being, self-awareness, and personal growth. Coaching is not therapy, counseling, medical treatment, or crisis support.

It does not diagnose, treat, or cure any mental health or medical condition and should not be used as a substitute for professional services.

If at any point your needs fall outside the scope of practice, you may be referred to a licensed professional.

Confidentiality & Data Security

Your personal information is stored securely and only used by authorized practitioners within Restorative Mind Coaching to support your care.

  • 1-on-1 session content is confidential, except where disclosure is required by law (e.g., danger to self or others, court order).

  • Group coaching is held in a shared setting, so confidentiality cannot be guaranteed.

  • Information collected through forms, sessions, or messages is stored on secure platforms and de-identified when appropriate.

Consent to Remote Coaching

By participating in this program, you consent to receive coaching via online platforms such as video calls, secure messaging, email, or other digital tools.

You understand that while reasonable steps are taken to ensure privacy and data protection, no system is 100% secure. You are responsible for:

  • Securing your own device and internet connection

  • Choosing a quiet, private space for sessions or calls when applicable

Client Responsibilities

Your progress depends on your level of engagement. You agree to:

  • Take full ownership of your decisions, actions, and results

  • Practice honesty and self-awareness

  • Use the tools and guidance offered to the best of your ability

  • Reach out for help within the scope of your program access

No Guarantee of Results

While many clients experience transformation and relief, results cannot be guaranteed. You understand that your outcomes are influenced by your own willingness, timing, and life circumstances.

Use of Program Materials

All content—including videos, audios, PDFs, downloads, and templates—is for personal use only.

You may not copy, share, resell, or repurpose any material for professional use without written permission.

If you're a coach, educator, or practitioner and would like to integrate this work into your practice, there is a professional version of this program with licensing rights. Please contact Christa Bates directly to upgrade to the PLR version and receive training for responsible use.

Payment Terms & Refund Policy

All payments are final once your program or service has begun. There are no refunds for partially used services.

This policy honors the emotional and energetic commitment required for change. Please enroll only when you feel ready to fully engage.

Rescheduling Policy (for 1-on-1 Coaching):
One session per package may be rescheduled with 24 hours’ notice.
Missed sessions or reschedules with less than 24 hours’ notice will be forfeited.

Cancellation & No-Show Policy

You must provide at least 24 hours’ notice for any changes to scheduled sessions.

If you miss a session or arrive more than 15 minutes late without notice, the session will be forfeited.

Emergency Support

Restorative Mind Coaching is not a crisis service.
If you are in immediate danger or emotional distress, please call your Emergency or Suicide & Crisis Lifeline.

Limitation of Liability

You agree to release Christa Lynn Bates and Restorative Mind Coaching from any liability for injuries, distress, or outcomes related to your participation in coaching.

No guarantees or warranties are expressed or implied.

Termination of Agreement

Either you or Christa may end the coaching relationship at any time.

Termination does not entitle you to a refund for any portion of the program already accessed.

Consent for Minors

If enrolling a child or dependent, you confirm that you are the legal parent or guardian and that you give consent for their participation in line with this agreement.

Acknowledgment & Agreement

By signing a form, clicking “Yes,” purchasing a program, or participating in any free or paid content, you confirm that:

  • You have read and understood this agreement

  • You agree to the terms as outlined

  • You accept full responsibility for your experience and participation